> For the complete documentation index, see [llms.txt](https://docs.doginals.academy/eng/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.doginals.academy/eng/beginner-guide/how-to-fix-99.99-of-issues.md).

# How to : Fix 99.99% of Issues

Encountering issues like bugs during purchase or while listing inscriptions might occur. \
This guide provides a quick and effective method to resolve most of these problems.

### Step 1: Remove the Browser Extension

* Start by deleting the DogeLabs Wallet extension from your browser.
* **Important:** Ensure you have your seed phrase written down before doing this.

### Step 2: Clear Your Cache and Perform a Hard Refresh

* Clear your browser's cache. You can usually do this by pressing `Ctrl + Shift + Delete` and selecting to remove everything.
* Then, perform a hard refresh with `Ctrl + F5`.

### Step 3: Reinstall the DogeLabs Wallet

* Go back to the official site or Chrome Web Store and reinstall the DogeLabs Wallet extension.

### Step 4: Re-import Your Wallet

* Using your previously noted 12-word seed phrase, re-import your wallet.

### Step 5: Reset Wallet State (Recommended)

* To prevent potential technical issues, click on your wallet extension.
* Then, click on the settings gear icon (<mark style="color:red;">**1**</mark>).
* Select **"Reset Wallet State"** (<mark style="color:red;">**2**</mark>).

<figure><img src="/files/mcKyZBrdUzu9h3ZXg4jF" alt="" width="269"><figcaption></figcaption></figure>

### Step 6: Return to the Marketplace

* Now, you can go back to the marketplace and resume your activities.
* Your issues should now be resolved.

*By following these steps, you can quickly troubleshoot and fix most issues you encounter with the DogeLabs Wallet and the DRC-20 marketplace.*

{% hint style="danger" %} <mark style="color:red;">**Having another trouble ?**</mark> \ <mark style="color:red;">Create a ticket on</mark> [<mark style="color:red;">the official marketplace</mark>](https://discord.gg/7bgzvYZm) <mark style="color:red;">!</mark>&#x20;
{% endhint %}