đŸ”ĨHow to : Fix 99.99% of Issues

Frequently Asked Question

Encountering issues like bugs during purchase or while listing inscriptions might occur. This guide provides a quick and effective method to resolve most of these problems.

Step 1: Remove the Browser Extension

  • Start by deleting the DogeLabs Wallet extension from your browser.

  • Important: Ensure you have your seed phrase written down before doing this.

Step 2: Clear Your Cache and Perform a Hard Refresh

  • Clear your browser's cache. You can usually do this by pressing Ctrl + Shift + Delete and selecting to remove everything.

  • Then, perform a hard refresh with Ctrl + F5.

Step 3: Reinstall the DogeLabs Wallet

  • Go back to the official site or Chrome Web Store and reinstall the DogeLabs Wallet extension.

Step 4: Re-import Your Wallet

  • Using your previously noted 12-word seed phrase, re-import your wallet.

  • To prevent potential technical issues, click on your wallet extension.

  • Then, click on the settings gear icon (1).

  • Select "Reset Wallet State" (2).

Step 6: Return to the Marketplace

  • Now, you can go back to the marketplace and resume your activities.

  • Your issues should now be resolved.

By following these steps, you can quickly troubleshoot and fix most issues you encounter with the DogeLabs Wallet and the DRC-20 marketplace.

Having another trouble ? Create a ticket on the official marketplace !

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