# How to : Fix the remaining 00.01% if unlucky

### Step 1: Remove the Browser Extension

* Start by deleting the DogeLabs Wallet extension from your browser.
* **Important:** Ensure you have your seed phrase written down before doing this.

### Step 2: Clear Your Cache and Perform a Hard Refresh

* Clear your browser's cache. You can usually do this by pressing `Ctrl + Shift + Delete` and selecting to remove everything.
* Then, perform a hard refresh with `Ctrl + F5`.

### Step 3: Reinstall the DogeLabs Wallet

* Go back to the official site or Chrome Web Store and reinstall the DogeLabs Wallet extension.

### Step 4: Create a Fresh Wallet

* See [our guide](https://docs.doginals.academy/eng/beginner-guide/how-to-install-dogelabs-wallet) if needed.

### Step 5: Resume your activity

* You can buy with this new wallet.
* If needed, you can transfer to your main wallet, see [our guide](https://docs.doginals.academy/eng/beginner-guide/how-to-transfer-assets-wallet-to-wallet).

*By following these steps, you can quickly troubleshoot and fix most issues you encounter with the DogeLabs Wallet and the DRC-20 marketplace.*

{% hint style="danger" %} <mark style="color:red;">**Having another trouble ?**</mark> \ <mark style="color:red;">Create a ticket on</mark> [<mark style="color:red;">the official marketplace</mark>](https://discord.gg/7bgzvYZm) <mark style="color:red;">!</mark>&#x20;
{% endhint %}